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Frequently asked questions

RETURNS POLICY

We want you to love every piece you purchase from us, and if something isn’t quite right, we’re happy to offer an exchange or store credit. Please note that we do not provide refunds for change of mind, but we gladly accept exchanges within 14 days of the original purchase date. To be eligible, items must be unworn, unwashed, and in their original condition with all tags attached, and a valid proof of purchase is required. All exchanges are subject to stock availability, and if your preferred item is unavailable, our team will assist you in selecting a suitable alternative. Please be aware that sale items and certain specialty products may be excluded from exchange unless deemed faulty.

In the event of an exchange, the return postage is the customer’s responsibility; however, shipping the replacement item back to you is free of charge.

SHIPPING

We aim to process and dispatch all orders as quickly as possible so you can enjoy your purchase without delay. Orders are typically shipped within 1–3 business days, and may take between 2-7 business days to arrive. Once dispatched, you will receive a confirmation email with tracking details.

TERMS AND CONDITIONS

We are committed to providing high-quality clothing and an enjoyable shopping experience, and we take care to ensure all product descriptions, images, pricing, and availability are as accurate as possible. By placing an order, you confirm that your details are correct and agree to our store policies, including our shipping and exchange terms. All prices are listed in local currency and may be updated, and as our collections are often limited, we reserve the right to cancel orders if items become unavailable.

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  • © 2026, Beige & Brown
  • Powered by Shopify
  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • Shop Pay
  • Union Pay
  • Visa